Shipping policy
Processing Time All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays. During peak periods, processing times may be slightly longer.
Shipping Rates & Delivery Times We offer the following shipping options:
- Standard Shipping — 7–14 business days
- Expedited Shipping — 3–7 business days (where available)
Shipping rates are calculated at checkout based on your order weight and destination.
Free Shipping We offer free standard shipping on orders over a qualifying amount. Check our current promotions at checkout.
International Shipping We ship worldwide. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer. Delivery times vary by destination and may be affected by customs processing.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at [your contact email] and we will work with the carrier to resolve the issue.
Incorrect Address Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us For any shipping-related questions, please visit our Contact page or email us at [your contact email].